No matter what questions you have, you can always turn to the FSU staff. They understand that many students are away from home and dealing with a variety of issues, from awful roommates to struggling with the pace of their program. “It’s a student union – we don’t just answer questions about our services, we help students as much as possible,” said McCharles. “That’s the goal of the Student Union; to improve student life.”

What do I get with the health plan?

A Flex Plan is offered for the 2015-16 school year, which has three tiers of coverage to choose from: Balanced Plan, Enhanced Drug Plan or Enhanced Extended Health Plan. All full-time students are on the Balanced Plan by default, but if you want to switch plans, you’ll need to do so before September 22. Full details about each plan are available at fsu.ca/health.

If you have family members or dependents who also need benefits, you can opt them into your plan for $510 for the year (the cost covers an unlimited number of dependents), and they will receive the same benefits you do.

Check fsu.ca/health for a video that shows you how to make a claim.

I don’t need any of that, so how do I opt out?

“You have to have alternate coverage [such as from your parents or spouse] in order to opt out,” said Bonnie McCharles, Administrative Support Assistant. You must opt out before September 22 through fsu.ca/health. In late September/early October, direct deposits will be available, so watch for information posted around campus and on the FSU’s social media pages.

I’m on co-op this semester, can I get that stuff too?

Yep – you can opt in to the bus pass for $110 per semester (the fall semester bus pass is valid from September 1 to December 31) and the health plan for $115 per semester.

What’s this FAN card? What happens if I lose it?

Last year, the College introduced the FAN card, an “all-access card to Fanshawe that includes your buss pass, ID, meal plan and access into rooms such as computer labs … throughout the college,” said McCharles.

FAN cards will be issued during the frosh week in the gym. “They’re setting up an area in Gym 3; we’ll be handing them out at kiosks there,” she said. “After that it’s at the Registrar’s Office in E1012.”

If you lose your card, it is a $10 replacement fee to be paid to the Registrar.

I need fast cash – how do I sell my used books?

You can recoup some of the money you spent on last year’s textbooks by selling them at the FSU Used Book Shop in SUB1016. Drop off your books before September 4 between 9 a.m. and 4 p.m. at the FSU Main Office (SC2001), or between September 8 and 14 in SUB1016. Pick up your unsold books between September 21 and 24 from 9 a.m. to 4 p.m. – unclaimed books become property of the FSU. Pick up your cheques from September 28 to October 2 in the FSU Main Office. You must keep your receipt in order to pick up your money and/or unsold books.

If you’re looking for a good deal, buy books at the Used Book Shop in SUB 1016 from September 8 to 17 between 9 a.m. and 4 p.m.

For full details go to fsu.ca/usedbook.php.

I need cash to get me through the year – how do I apply for financial aid?

Go to www.fanshawec.ca/awards and click on the link to the Online Bursary Application Services to apply for bursaries, scholarships and OSAP – FSU VP Finance Carlie Forsythe can help you with all of that (schedule a meeting with her through the front office staff).

The FSU is so awesome, how do I get a job with you guys?

Before joining the fantastic FSU team, you’ll need to be approved for work study – a bursary that helps them pay your wages. “The work study bursary is only open for a couple weeks, so the sooner you apply, the sooner you get approved, the sooner you get a job, and the jobs fill up,” McCharles cautioned.

The FSU hires students for jobs like custodial services, servers and security at The Out Back Shack, Oasis staff, graphic designers and writers at the Interrobang newspaper. To apply for work study, go to fsu.ca/jobs, and then click on “Work Study Positions.”

I want to share my love of cats/ anime/video games – how do I start a club?

“To start a club, you need a club charter, a president and a VP,” said McCharles. “You need five full-time Fanshawe students to start the club, and 10 full-time students to receive funding.” A full list of clubs and the application to start a club is available at fsu.ca/clubs.

I need some space – how do I book a club room?

The FSU has two rooms available for clubs to meet in (SC2012 and SC2014), and they must be booked through the FSU Front Office (SC2001). You can have each room for two hours at a time during office hours (9 a.m. to 4:30 p.m. every school day). If you need a room after office hours, you still book it through the Front Office, but security staff will have to let you in.

I’m having school troubles – what is peer tutoring?

Peer tutoring matches you with another student for course-specific help. To sign up, either as a tutor or tutee, contact peer tutor co-ordinator Bonnie MacBean at 519-452-4430 ext. 4959 or bmacbean@fanshawec.ca.

I need help with other problems - where do I go?

“If you have questions about accessibility, workshops, getting help with adjusting to college life, you can go to F2010 – Counselling and Accessibility Services,” said Romao. You can also get some school-specific help from your Student Success Advisor – check out the full list at tinyurl.com/fan-SSAs2015.

I’m not 19 yet – can I still go to events at the Out Back Shack?

“Yes, as long as you’re a full-time Fanshawe student,” said McCharles. “There is a limited number of spots available for underage students at pub events.” However, if you’re underage and you’re not a full-time Fanshawe student, you’re out of luck.

I’ve got something to say! How do I get my story in the paper?

Whether you want to write an article yourself or have someone else write a story about your idea, contact Interrobang editor Jessica Thompson at jthompson2@fanshawec.ca. Interrobang is a weekly newspaper, so it’s best if you give at least two weeks’ notice before sending in information about an event to ensure your story goes into the correct issue.

Events on campus: fsu.ca/events

Help with London Transit: ltconline.ca

Sell your stuff on the FSU Marketplace: fsu.ca/marketplace

FSU social media: facebook.com/fanshawesu

twitter.com/fanshawesu

instagram.com/fanshawesu

Dates to remember:

tinyurl.com/fan-calendar1516